Artificial Intelligence will have a major influence on everyone’s lives (yes, even not digital folk, who apply for a mortgage) very soon. The problem with AI is that it makes decisions that can’t be deconstructed. We just need faith…
While the decisions can’t be deconstructed, they can be tested. I propose a service that tests and rates AI-based services.
The testing will be done by an automated system, guided by real people in real time.
For example, a restaurant booking system. A script will try booking restaurants at various times and locations, for different cuisines and numbers of guests. A human observes the process and rates the service on accuracy. The human also looks for bias and favouritism.
Or for a system like Amazon’s Echo, the test can be for finding obscure music using a strong accent.
Users can leave feedback that give the business new aspects to evaluate.
Monetise? Free for everyday folk, and for a fee businesses can have their products tested prior to launch