My Time Has Value

There is a disturbing trend where seemingly trivial needs cost workers big time. Examples:

Annual smoke alarm inspection. Typically these are during business hours only, which means I am required to take time off work for a 4 hour window, for someone to do a 2 minute job. Surely I could perform this myself, in my own time?

Open House. If the landlord decides to sell the place where you live, you can be present during the open for inspection (often during work hours), or just let random strangers wander through your home without you there.

Lost Key. Or even, in my case, keys are updated because of a crime. You can get the new key during office hours, which means take time off work.

Car Servicing. Yes, they tend to offer Saturday appointments. Just book months in advance.

Online Customer Service. I just spent 2 hours resolving a wrong charge, via online chat. The service was appalling (GoDaddy). My time is valuable.

In my world these are trivial things, yet I need to take substantial chunks of time off work to achieve them. This is inefficient and wrong.

I suggest that any time a person is required to participate in something, so that they can maintain normalcy (nothing has gone wrong), it is available to suit their hours, and not the hours of the provider. 

And customer service should have minimum standards. 

Farewell Economic Growth. Farewell Population Growth.

Economic Growth is bad in many ways – this excellent, concise 2015 article sums it up:

  • Growth is efficiency, which means less jobs
  • Growth makes the rich richer – trickle down has never happened
  • Growth means more harm to the environment

And Economic Growth good in only one way – modern economies do not work without growth. If you take away growth:

  • Share prices plunge
  • A highly leveraged society falls apart
  • Investment based on diminishing returns is impossible
  • Less growth means greater unemployment
  • Less growth means less taxes to support the unemployed

It is virtually a death spiral based on how things currently work. So if we stop growth, we have to change the system.

Well, the death spiral might not be so bad. Nobody will starve, we will just be forced to adjust to a new way of being. But it will be a terrible shock to the system, and many people won’t cope. So we need to predict those adjustments, and work out a plan to change things.

PROSPERITY ISN’T BETTER FOR MOST

Australia has had continued economic growth for decades. At the latest federal election  (2019), the LNP got back in because people preferred economic stability over social reform. Detractors would say that the LNP achieved the growth on the back of high immigration rates (more people equals economic growth in western countries), an on-going resource boom (which they have no control over) and a growing national debt.

It is easy for a political party to persuade voters that the economy is in good shape by using figures like GDP and increased tax receipts that help balance the budget.

But are things improving in tangible ways for regular citizens? No, things are actually getting worse. What we are seeing throughout the richer nations are:

  • Increased unemployment & under-employment
  • The rich are getting richer
  • Longer working hours
  • Higher rates of obesity, addiction and suicide
  • Reluctance to fix environmental issues, especially climate change

But if the numbers are good, there is a national feel food factor, perhaps divorced from personal experience.

THE END OF POPULATION GROWTH

Global population is predicted to peak around 2040-2050. For the first time since capitalism began. Economic growth will become more difficult to achieve with less people, and even harder with a greater percentage of people in retirement.

The decrease in population will obvious occur in the richest countries first, as the predicted decline is based on wealth. Richer people have less need for multiple kids, and those kids cost more to raise in advanced economies.

If the capitalist system that we know and love is to be under threat, it will be seen first in Europe, USA, Canada and Australasia.

This is not being addressed or discussed at present. It certainly isn’t something that governments that have 3-5 year terms are interested in. It is looking likely that the end of economic growth will occur before anything is done about it.

A country that is proactive about this could avoid major societal upheavals.

A NEW MODEL

Capitalism cannot survive in its current form without “growth”. Jobs and businesses won’t change, but how they are funded and how results are measured will need to change.

Sharemarket – people buy shares for only two reasons: dividends from profits, and capital gains. If, in general, neither of these is normal, investors will have no interest in owning shares.

Scaling Down – when a business is doing well and needs to expand by investing in more staff and capital items, that is an easy and enviable situation to be in. Managing less staff, less capital items and less revenue/profit doesn’t work at all.

It seems impossible to change…

THE HISTORY OF GROWTH

  1. Everyone hunted/cooked/made shelter. It took the energy we had to just survive
  2. Agriculture / permanent settlements. Not everybody was needed for survival. We had the freedom to make little figurines, or clothing. So some people tended to crops, some cooked, some made things. No ownership, everybody shared the fruits of their labour
  3. Ownership. Some people spent time on things that were mostly valuable to them. Their own homes, primarily. They built it, for themselves, they owned it.
  4. Value. Trading with other towns, they soon realised that they had things others did not, and vice versa. Relative values were determined.
  5. Debt. People wanted something they couldn’t afford, so they owed for it.
  6. Kingdoms. Instead of being a local leader for the good of others, a few people gained power for their own benefit.
  7. Corporations. The same as kingdoms, still elitist, but for the good of many rich people.
  8. Share markets and modern nation states. Because currency and shares have variable values, the notion of growth was introduced as one way of valuing them

But here’s the thing. The vast majority of us, throughout history and now, are stuck at 2. We essentially all help each other out to get the things we want. We do have 3 (ownership), but it isn’t the same as the when it first came into being, And it is saddled with 4 and 5, which are unfair and detrimental respectively.

Though we are stuck at 2, things have changed since 10,000 years ago (some say 5,000). Because we have witnessed 6,7 and 8, we now have greed, desire and envy. We want the riches and the success. We think that striving for them is all we need to do, but unfortunately that is almost always never enough. Fame and fortune comes from luck, circumstance and inheritance (and a bit of being attractive).

In early civilisation we all helped each other out. Some provided food, some cooked, some made things. And that is still what half of us do today. We have cooks, builders, farmers, as well as new, beneficial jobs like doctors and teachers.

The other half of us have jobs that have mostly risen due to greed – police, military, accountants, lawyers, banks, marketing, sales people…

And we are working more than ever. While we could all work less and collectively get by, we want more, so we strive to achieve even though it is almost always futile.

IN REVERSE

If growth unravels 7 and 8, and 95% of us are still basically at 2, then it looks like things will unravel in reverse order for the rich. But it a long, twisted, unpredictable way.

If we remove greed from the equation (impossible?), and factor in technology that pretty much provides all the basics we need for survival for free, then we could return to a better version of 2.

Historically 2 was quite clearly defined – you worked all your life and merely survived. We have nicer survival these days, but the poor are getting relatively poorer. We are getting less of the collective achievements than the rich. Much less. For example, we still work a lot.

We have an opportunity to return to 2, but a far better version. And at the roots of 2 has been socialism. We just need a version of socialism that works for everyone – good luck with that!

THE START OF A SOLUTION

Giving everyone a modern version of 2 is easy, most idealised versions of socialism provide it. The Scandinavian models clearly work best, and authoritarian communism works worst.

The modern version means that we all keep doing what we do, with a bit more of the pie, and work a bit less.

The cost of that is what happens to the wealthy, and to corporations.

Social Growth

Negative growth might be too hard. So perhaps we can shift growth from economic to social. That will mean putting a value on social growth, that replaces economic growth.

Example:

  • A company makes disposable shopping bags that sell for 5 cents each
  • Society demands a more environmentally-friendly solution
  • They make multi-use bags that sell for 50 cents each
  • Because this is a solution, they end up using less resources, needing less staff, and the new bags last much longer than 10 old bags = less income

So they are left with less income, and too many staff. They use the staff to create a social outcome, and they receive income from society.

If those staff remain, their social benefits become profit for the employer. Or alternatively, they could work directly for society instead.

Job losses averted.

Quality Products

Less waste means better quality products. Shirts that last 10 years instead of 10 months. Toasters with replaceable elements.

Because such products are more efficient, we can offer an incentive for their manufacture. A rebate from the government. But that is hard to do with declining tax revenue. So the incentive cannot be monetary.

A Social Currency

The future economic model is a combination of fiscal and social currencies. Fiscal will decline as social rises until a natural mix is arrived at. They will be labelled differently, but will hold a relative tradable value, like cryptocurrencies of today.

A social currency can be combined with Universal Basic Income. Each person can receive $1,000 fiscal dollars per month, and $1,000 social dollars.

An idea that never really took off is that if we pay tax, we should be able to decide how it is spent. We do that indirectly by voting for governments. But what if we could directly say here is my tax, please spend it more on health and less on war? An article on this is here

Social dollars will need to be spent. There could be some kind of mechanism for deferral, but ultimately it has no other use but public good. Deferred dollars might lose value with time.

Social dollars can only be spent on certain things. For sure, things that are primarily good for society.

There will arise some situations where social and fiscal dollars need to be traded. That will establish a relative value, that will be useful for comparing how the different systems are performing.

Consumers Choose

I get $1,000 in social dollars every month. I pretty much have to spend it. It has a relative value to fiscal dollars, but ultimately can only be redeemed by benefiting society. Once used to benefit all, it can be converted into fiscal dollars.

i can give it directly to charity, easy.

Or, if I have the opinion that a company, say Amazon, is abusing their powers or the environment, I can choose to fund some/all my of purchase from them with social dollars. They can get real dollars back only if they spend it for the good of all.

The ratios of who gets what can be adjusted to make the model work best for all. It can start slow and grow as we learn how things work out.

We already do this, essentially, when giving to charities. We are simply broadening the scope and forcing it upon people. For their own good.

Control

Because this is brand new, results will be unexpected. For all we know, everybody might flood a particular business with social dollars and cause them to fail (although people should realise they actually like that business existing, because they like the product or service).

The beauty of it being social currency is the government can make adjustments, like interest rates:

  • The amount of social dollars each person receives
  • The redemption value of social dollars
  • The limits of how many social dollars any business can receive if they don’t want them

We can literally make it up as we go along.

SUMMARY

Instead of user pays, we have user gives
Economic growth slowly transitions in the direction of social growth
Employment is maintained, but with less hours, as we shift from fiscal work to social work
Wealth distribution improves

 

People Who Repeat Themselves

I personally find it infuriating. But far more importantly, the inefficiency is a drag on communications and the economy.

Let’s start with the obvious:

Politicians being interviewed. They very regularly say something, then continue to say the exact same thing again, using the same words and catchphrases, just rearranged a little.

Aaaaaarrrggghhhh!

I have been on many business calls and meetings, and it is rampant, both from customers and providers.

I think it is mainly men. I suspect that it may be connected to mansplaining…

If we can train people not to repeat themselves, imagine the rise in global productivity! Time on the phone greatly reduced. Shorter meetings, and more time to actually get things done

 

Oil Prices Will Drop

Idea: invest in airlines

Why?

There is only one way that clean and renewable energy prices will go, and that is lower, with improvements in technology

There is only one way that the percentage of cars being electric will go, and that is higher. Not just because of lower running costs, but also government incentives, acceleration, and less moving parts = less maintenance costs.

In the USA, 71% of oil is used for transportation.

If oil prices increase, people will switch to electric vehicles more quickly. So that is not an option.

If oil prices decrease, oil-rich countries will make less money, but it will last much longer. All leaders postpone bad news if they can.

Prediction:

Oil prices will slowly decline.
Many industries will benefit from lower electricity costs
Airlines don’t have alternatives for fuel. Even if electric aircraft become a thing, planes have a lifespan of 30+ years.
Fuel costs are a major factor for airlines.

Lower oil prices will translate into profits for airlines. Invest. 

360 Degree Digital Mirror

I’m pretty sure that the only person who only ever sees me straight on, is me, in the mirror.

I have no idea what I look like from the side, or behind.

The technology certainly exists. It has been toyed with by retailers. But you shouldn’t need to be in a retail store to try something on digitally…

This is in the right direction, but cannot be 360 without being digital

Concept:

  • A ring of cameras descend from the bathroom ceiling, and surround you
  • Where the traditional mirror would be, is a video screen
  • Simple buttons, or voice activated, gets the image of you to rotate
  • You can lower it to check you butt and shoes, etc

Get this perfect first time, make it affordable, and it will be in every home.

Add an online component, where you can try on clothing, and because you have the hardware in homes, you dominate.

It also becomes a 3D scanner for body measurements and creating avatars and figurines.

Tech Companies > New Types of Community

It is well-known that  big tech companies are the cause of insane levels of rent, with the many flow-on effects that creates (homelessness, crime).

But it also is a disservice to those employees. Purely because of the location of their employer, much of their high rewards for their tech skills disappears into living costs. It seems that landlords are the only true winners, versus these tech giants existing elsewhere.

The ideal solution is for each major tech company to inhabit their own city, spreading the wealth and inequality across the USA. But this discounts why Silicon Valley grew to start with, because having such businesses in close proximity was helpful for mutual growth.

A solution that can work looks like this:

Identify which workers benefit the most (for the themselves and their employers) by being in a major tech city, with synergy and competition.

Move everyone else to somewhere else. Possibly multiple places.

The new places can be extremely innovative. I wouldn’t advocate for isolated cities built from scratch – these would tend to fail, while organic evolution is preferable.

Key selection criteria for a new place would include:

  • ease of transport to HQ (small cities where getting to an airport is easy + direct routes)
  • tax incentives from local authorities, where the balance actually helps the new city
  • exisiting culture, leisure or weather that inspires people to make the shift
  • room for agricultural development

I imagine a small city where upper management exist, and major corporate meetings are held. Probably an existing “destination” that is not too populated, but might not be cheap, with existing infrastructure that would please corporate types. But nothing too excessive.

The existing staff who stay in San Francisco, perhaps 30-50% of the staff, are people who are young and hungry, quite mobile between companies, but also not (yet) critical to the business.

Support staff who need little or no integration with the rest of the business – these could be currently outsourced overseas – could be placed in a brand new community that is progressive but not necessarily easy to reach from the other business centres.

And finally, the key to all of this. The indispensable, non-corporate staff. They might be 20% of the business. They get a brand new community on the outskirts of an existing city. There is an organic, rural aspect to life there, for those who want it. With fraternal socialising and even shared housing. Optionally, you can just live in the existing city, with a small commute. These people are very dynamic. They travel to the other business locations regularly, perhaps with a company-owned small airline. But where they live is highly desirable and affordable. Every other employee who is not corporate will crave to work there.

A promotion is not just a higher role and more pay, but a better place to live. It will be a mini smart city, with shared electric cars, eco-housing and so on. And cheaper living costs, substantially cheaper. Possibly the option to live on a working farm – a real farm where employees contribute and share. It can be occasional instead of permanent. Possibly childcare and schooling is provided, also optional.

The benefits of this model:

  • San Francisco becomes more affordable, and has the right people to make it more interesting and dynamic again
  • Multiple regional cities get an economic boost
  • Improved benefits for all employees (lower rent, nicer environments)
  • An incentive to perform better and move somewhere nicer

Location ideas:

Salt Lake City / Park City UT
Las Vegas NV
Denver CO
San Diego CA
Albuquerque  NM
Sacramento CA
Portland OR

Work out for yourself which employee types would go where. I can see the corporates in Sacramento or Park City.

I’d put the Indispensables in rural locations near Denver or Portland.

Denver is 90 minutes to Salt Lake City. Portland is 105 minutes to San Fransisco.

Sacramento to San Francisco is around 1 hour.

UPDATE / SEP 2022: Denver has been growing, in terms of tech workers, up 23% in 5 years. But Salt Lake City is up 29%
https://www.visualcapitalist.com/biggest-tech-talent-hubs-in-us-and-canada/ 

Sacramento might take more time for people to work it out.

50/50 Co-Working

  • A business decides that hiring some entrepreneurial types would be a smart move – young people with bright ideas.
  • Entrepreneurial types often can’t work on their own ideas if they have full-time employment as well.
  • Some entrepreneurs choose co-working spaces for networking, energy and affordability

    The idea is for a co-working space to be combined with part-time employment. You work for a tech company in the mornings, and do your own thing in the afternoon, from the same desk (just swap laptops and put a sign above you). You get enough pay to survive and enough time to work on your idea. You get to network with like-minded people.

    It would work best for a large company, with job-sharing. The whole first floor could be morning employees, and the second floor could be afternoon employees.

    The secret sauce: the company includes mentor-ship, and will invest in ideas it likes, so it is also an incubator.

    Keep in mind that this type of thinking worked well at Google with their “20% time”, giving us Google News, Gmail and AdSense.

Uber Eats etc will die and come back

Here in Australia restaurant meal deliveries are a big hit, and just like Uber’s taxi service, it is only the consumers that win.

The delivery drivers suffer very low wages because they are not actually employees and not subject to a minimum wage. They also have high pressure to perform or else lose the gig.

Restaurants are paying large fees to get their food delivered, and suffering less table service, which is definitely more profitable for them.

Uber Eats etc are running at losses to gain market share.

Prediction: In Australia and maybe other countries like the USA, new laws will forbid single purpose gig companies from using contract labour. Such companies will struggle to fight this, because they would have to admit they don’t provide a minimum wage. And when the law comes in, Uber Eats etc will quit the game.

Then, because people have become so used to restaurant food, they will return to eating out, and levels of restaurant patronage will be higher than ever.

Then, when robots start doing deliveries everywhere, we will return to eating at home, and the deliveries will be substantially cheaper to provide, benefiting all…

…except we need to find jobs for the delivery drivers who are typically unskilled or recent immigrants.

Open Source Uber

uber

Parts of the Uber software can be replicated and provided as a open-source product. Uber consists of

  • Location mapping
  • Payment processing
  • Pricing based on complex demand algorithms

What if an app had only the first two components? And the third was replaced with manual bidding by drivers?

Here’s how it would work:

  1. User tells the app they want a ride, just like in Uber
  2. The 15 closest available drivers are alerted and respond with a fare they will work for
  3. The quickest 5 offers appear in the app, and the user gets to see where they are, estimated times, and the rating of each driver
  4. The rest works just like Uber

Such an app would give all power to the drivers, who would operate the app as a collective. The overheads would be substantially less than the commission charged by Uber, meaning cheaper fares for riders and higher income for drivers.

Because Uber drivers famously aren’t employees, they would be able to use the co-op app at the same time as Uber, meaning it is low risk to try.

Note Libre Taxi seem to be partway there…

The Fall and Rise of Experience$

Here are some things I know:

We spend less money on things these days. A microwave is $29. A kettle is $9. An excellent TV (based on my lifetime of watching it) is just a few hundred dollars. Even cars are getting a little bit cheaper.

So instead, futurists tell us, we are spending money on experiences. Especially if you consider fashion an experience, as people spend more on fashion than ever, for less actual quality and far lower counts of wearing each item.

Instead of things, we are paying for contrived gym classes, life coaches, volunteer tourism, escape rooms and adventure sports.

But here’s the thing – we are also spending less on experiences.

Chemists / Pharmacies – not too long ago you would go to a chemist and ask for help. Now, in Australia, traditional chemists are being replaced with chemist supermarkets like Chemist Warehouse.

Restaurants used to be an experience, and typically a shared experience. Home delivery has skyrocketed. Same food, sans experience.

Trams/trains used to have conductors who you could get advice from.

Clothing and electronic stores used to have many more sales people who gave you advice on what to buy.

We used to trust banks and financial advisors.

What Has Changed?

Collectively we have become more cost-efficient and smarter. We self-diagnose, research our travel plans, read product reviews, and have decided that takeout and Netflix is a better experience than eating in a restaurant. We invest our money and receive loans online.

On top of that, it is clear to me that experiences are a fad or fashion. The moment we have young adults whose parents went bungie jumping, that will be less appealing to their generation.

  • We no longer need help
  • We no longer trust “professional” advice
  • Experiences are fashionable.

What Will Prosper?

Travel. The available experiences are only limited by human experience itself. And transportation keeps getting cheaper.

Shopping Experiences for the Rich. People still want to be fussed over, if they can afford it.

Bars, Cinemas and Restaurants. Competition from home delivery and in-home entertainment will continue, but cinemas are still strong despite the rise of TV, and social venues will always be a thing. Mediocre will no longer cut it (see Gold Class cinemas in Australia, and restaurants with degustation menus).

Supermarkets for fresh goods. People still want to judge the quality, and supermarkets will make it more of an experience. The baker will be in front of you, not behind a wall. Supermarkets will be a food court of fresh food artisans and advisors. Eating in-store will be a big trend.

Competitive Sport. Think Ten Pin Bowling, except there is a never-ending number of social sports than could be invented. Men will be dedicated, women will have the occasional fu night out. Just like bowling.

What Will Wither?

Car Sales Yards. You will research online, test drives will come to you. You will order online.

Middle-class Department Stores. Already very obvious. The most expensive department stores, and dollar stores, will continue to do okay.

Multi-brand fashion stores. Think shoe stores. People will go to a Nike store because that is their preferred brand, be dazzled, and order in-store for at-home delivery. Instead of going to a multi-brand shoe store, asking if they have Nike, trying it on, then ordering from home via Amazon.

Amazon. It will be seen as the dollar shop equivalent. Buying direct from the manufacturer will be just as cheap. And non-brand products will lose appeal as people realise they are (generally) inferior.

Supermarkets for dry goods. Staple, repeated purchases will be delivered.